last updated: 8 january 2026
this privacy policy explains how studio nira ltd (“studio nira”, “we”, “us”, “our”) collects, uses, shares, and protects personal data when you use our website, platform, and services (together, the “platform”).
by using studio nira, you acknowledge that you have read and understood this policy.
studio nira ltd
registered in england and wales
registered office:
40 barnard road
bowthorpe employment area
norwich
norfolk
england
nr5 9jb
company number: 16747720
contact email: hello@studionira.com
for any questions about this policy or your personal data, you can contact us using the details above.
we collect personal data that you provide directly to us, data generated through your use of the platform, and limited technical data.
identity & contact details: name, email address
account details: password (stored securely and hashed by our platform provider)
billing information: full billing address, country or region
payment & subscription data: subscription type (monthly or yearly), billing status, renewal or cancellation history, invoices and receipts
we do not store full payment card details ourselves; payments are processed by third-party payment providers
profile information: profile details you choose to provide, including an optional profile photo
user-generated content: comments, reviews, and community posts
usage data: viewing history, progress tracking (e.g. watched or completed videos, saved content)
interaction data: activity within community features, where enabled
device and log data: ip address, browser type, operating system
cookies and similar technologies (see section 8)
we do not intentionally collect sensitive or special category data (such as health information). please avoid sharing sensitive personal data in comments or messages.
we collect personal data through:
account registration and subscription checkout
profile and account settings
your use of the platform and its features
cookies and similar technologies
emails or messages you send to customer support
third-party tools we manage to operate the platform (e.g. hosting, email services)
we use personal data for the following purposes:
to create and manage user accounts
to provide access to membership content and features
to process subscriptions, payments, renewals, cancellations, and applicable taxes (including vat)
to communicate with you about your account (transactional emails)
to send newsletters and marketing communications (you can opt out at any time)
to moderate comments, reviews, and community content
to enforce our terms & conditions and protect the platform from misuse or fraud
to improve the platform, content, and user experience
to comply with legal, accounting, and regulatory obligations
we only process personal data where we have a valid legal basis, such as:
performance of a contract (providing the service)
compliance with legal obligations
legitimate interests (e.g. improving the platform, preventing abuse)
consent (for marketing communications, where required)
we only share personal data where necessary to operate the platform and provide our services.
this may include sharing data with trusted third-party service providers, such as:
platform hosting and video delivery providers (e.g. uscreen)
payment processors (e.g. stripe, paypal, apple app store, google play, depending on your device and checkout method)
email and newsletter services (including tools integrated with our platform)
infrastructure, security, and technical service providers
these providers process personal data on our behalf under appropriate contractual safeguards and security obligations.
we do not sell personal data and do not use third-party advertising or tracking tools such as meta pixel or google analytics at launch.
studio nira is a uk-based company serving users worldwide.
as a result, personal data may be processed or stored outside the uk and european economic area, depending on the infrastructure used by our service providers.
where required, we rely on appropriate safeguards (such as standard contractual clauses or equivalent mechanisms) to protect personal data.
we take reasonable technical and organisational measures to protect personal data, including:
secure, password-protected accounts
email verification for users
restricted access to personal data (admin access only where necessary)
use of reputable third-party providers with encryption and security standards
monitoring and moderation of platform activity
no system is completely secure, but we work to protect your data against unauthorised access, loss, or misuse.
we use cookies and similar technologies to:
ensure the platform functions properly
manage login sessions and subscriptions
support performance, analytics, and user experience
you may be able to manage cookie preferences through your browser or device settings. some cookies are essential for the platform to operate.
we retain personal data only for as long as necessary for the purposes described in this policy.
account data is retained while your account is active
after account deletion, data may be retained where required for legal, tax, accounting, or dispute-resolution purposes
billing and transaction records are retained in line with uk legal requirements
where possible, data is deleted or anonymised once it is no longer needed.
depending on your location, you may have rights under data protection law, including the right to:
access your personal data
correct inaccurate or incomplete data
request deletion of your data
object to or restrict certain processing
withdraw consent for marketing communications
you can:
access and update most personal data directly via your account dashboard
delete your account from your account settings
contact us by email for privacy-related requests
users who register are automatically subscribed to our newsletter, but you can opt out at any time using the unsubscribe link in our emails or by contacting us.
transactional emails related to your account and subscription will still be sent where necessary.
we may update this privacy policy from time to time.
material changes will be communicated by updating the policy on the website and, where appropriate, through email or on-site notices.
for questions, concerns, or privacy-related requests, please contact us at: